Order

Buying Guide:

Simply click on the item to view its photo and product details including its availability. For assistance on our standard sizing, a measurement guide below the size selection is made available.

 

​To order a product, select the size, design or color (if option is available), indicate the quantity, then click the ADD TO CART button for the item(s) you wish to purchase. The item will automatically be placed in your shopping cart.

 Just CONTINUE SHOPPING and add more items in your shopping cart. Otherwise, submit completed order by clicking the Checkout or Check out with PayPal button.

​Secure Checkout

 

Log in for a faster checkout.

If you’re a returning customer, simply log in to your account at madelaine.com.ph by using your registered Email, Facebook or Google+ account.

​Shipping Details:

Fill out the shipping details form with your personal information

 

Click CONTINUE and proceed to Delivery Method.
 
Delivery Method:

Review the shipping cost and Click CONTINUE for Payment instructions.

​Payment Methods:


Pay via Paypal

  • Process payments, including credit and debit cards.

  • Provides the easiest, quickest and safest way for shopping online

  • Paypal do not disclose any credit card or bank account information with the merchant madelaine.com.ph

  • Check out with PayPal and be redirected to PayPal's portal to complete the ordering process.

  • Select Pay with a Bank Account or Credit Card

 

Note: PAYPAL account is not required.

Pay via online bank transfer or Over the Counter deposit

BDO Account Details:

  • Account Name: Madelaine Couture

  • Account: Number: 001420130488

  • Branch: Rockwell - Ortigas


​BPI Account Details:
 

  • ​Account Name: Madelaine Couture

  • Account: Number: 004119057316 (over the Counter)  4119057316 (online bank transfer)

  • Branch: Ayala Malls the 30th


​When payment is completed, please fill up following info

Name (indicated on shipping details)
Date:
Amount Deposited:
Bank Branch (if Over the Counter deposit)

​Send this through E-mail (inquire@madelaine.com.ph) or Mobile SMS +63 917 961 3862 (Globe) +63 918 628 2255 (Smart)

​Or Email to inquire@madelaine.com.ph a picture of the deposit slip or screenshot of the online fund transfer transaction details.

 

Or message through:


​Note:
​Payment via over the counter deposit: Payment must be completed within 48 hours or 2 banking days (Monday-Friday) after submitting your order. Please note, orders will automatically be cancelled for payments not received within the allotted 2-day period.

Click CONTINUE and proceed to Review & Place Order

Review & Place Order

Please review the order details above, and when you're ready, click Place Order.
 
Return and Exchange Policy

Please provide request with reason for return through email at inquire.madelaine.com.ph

​Return is acceptable within 3 days of receipt.

​The returned item(s) need to be unused or undamaged with its original tag, label and packaging to be accepted.

​Items can be exchanged to another size or another design with the same price.

​The exchange is applicable for ready-to-wear items only and not for custom-made orders, altered items, or sale items.

​The customer will be responsible for returning shipping costs.

 

We DO NOT provide pick up for return services.

​Price difference will not be refunded.

​As for exchange to higher price item, the cost variance should be paid via the available payment method provided in our payment policy procedures.

We have a no return, no exchange policy for international orders.